Privacy & Cookie Policy

1. Information we collect

Information you give us. When you request a quote we collect what you enter on the form — typically your name, phone number, email address, vehicle details, the service you want, and any notes you add.

Information collected automatically. Like most websites, basic technical and usage data — your IP address, browser type, the pages you view, and the site you came from — may be collected through analytics tools and server logs.

2. How we use your information

• To prepare your quote and respond to your request.
• To schedule and carry out the work you book with us.
• To operate, maintain, and improve this website.
• To keep records of communications and requests.

We do not sell your personal information.

3. How your information is stored & shared

We use trusted service providers to run this site and handle quote requests on our behalf. They process your information only to provide services to us:

• Quote requests — Tintly. Our quote form is hosted by Tintly and displayed on this site. When you submit it, your details go to Tintly, where we manage quotes and jobs. Their handling of that data is governed by Tintly’s own privacy policy.
• Website hosting — Vercel.
• Website & content management — NGF Systems.
• Analytics — Google. We use Google Analytics to measure how this site is used. It runs only if you accept cookies.
• Analytics & advertising on the quote form — Google and Meta (Facebook). Because our quote form is hosted by Tintly, their form page loads its own Google Analytics and Meta Pixel when it is displayed. Those are set by Tintly under their privacy policy.

We may also disclose information if required by law or to protect our rights.

4. Cookies & tracking

Cookies are small files stored on your device. This site uses:

• Essential cookies, needed for the site to function.
• Analytics cookies, set by Google Analytics to measure how this site is used. These load only after you accept in the cookie banner shown on your first visit. Decline and they are never loaded.
• Cookies on the quote form. Our quote form is hosted by Tintly and displayed on this site. Their form sets its own analytics and advertising cookies (Google Analytics and the Meta Pixel) when it loads — those are set by Tintly, not by us, under their privacy policy. If you decline, we don’t load the form at all, so those cookies are never set. You can still choose to load it yourself from that page, or simply call us instead.

You can change your cookie choice at any time. You can also control or delete cookies through your browser settings. Blocking some cookies may affect how the site works.

5. Data retention

We keep quote requests for as long as needed to respond to you and for our legitimate business records.

6. Your choices & rights

You may ask us to access, correct, or delete the personal information you’ve given us. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA). To make a request, contact us using the details below. We do not sell your personal information.

7. Children’s privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

8. Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above.

9. Contact us

Questions about this policy or your information? Call West Michigan Window Tint at 616.229.2697, or use the quote form. We serve Grand Rapids and the surrounding West Michigan area.